Microsoft Dynamics 365 with Outlook

You are the administrator of a Microsoft Dynamics 365 instance.  Staff want to take advantage of Microsoft Exchange inbox folders in Microsoft Outlook to sort and track the email messages they have with customers. Which action must you take to fulfill their request?


A. Use Outlook App
B. Use folder-level tracking.
C. Use mail reply to tokens.
D. Use gmail to track emails.
 

Discussion:  Use the folder-level tracking to say what folders in Outlook will make it to Microsoft Dynamics 365

 

 

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