Adding Configurations to Microsoft Dynamics 365

April 26, 2018

You are a technical support specialist for a company that is preparing for a Microsoft Dynamics 365 implementation. You are responsible for preparing images for multiple devices. Which two instances require the Microsoft Dynamics 365 App for Outlook to track emails?


Each correct answer presents a complete solution.


A. A Windows 10 laptop for users requiring offline functionality for Microsoft Outlook and Microsoft Dynamics 365


B. Microsoft Outlook running on a laptop that has a Mac operating

C. A tablet running Windows 10 for users that utilize Microsoft Outlook 2016 and Microsoft Outlook folders.


D. A Windows 8.1 laptop for users that utilize Microsoft Outlook Web Access

 

Discussion:  According to the chart in https://technet.microsoft.com/en-us/library/dn946901.aspx .  You need to work with the app in Mac and Works with Outlook on the web .   So those are the two ways to work with Microsoft Dynamics 365 App for Outlook.

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